BlackBerry Repairs

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BlackBerryStore carry out expert major and minor repairs on all BlackBerry® Smartphones.

Avoid huge repair bills on your BlackBerry®; use BBstore for value, service and speed.

1. Simply book your BlackBerry in for repair using the form below

You will receive an email from us with a Repair Request. Print this document and send it to the address below with your BlackBerry®. (If you do not have access to a printer, clearly enclose the Repair Request Number and all your contact details)

To fill our BlackBerry Repair Request Form click here

2. Send your BlackBerry® to:

BlackBerry Repairs Australia

10 Carisbrook St

Linley Point NSW 2066

***Please, do NOT send us your battery if it is removable***

Once your BlackBerry® is received a second email will be sent to you with a quotation.

You will then have 3 options:

  • You can either pay the quoted amount online which will enable us to start your repair immediately
  • You can choose to "Return Unrepaired” and pay $11.95 to have your BlackBerry returned to you
  • You can ask us to  “Dispose” and your BlackBerry® memory will be erased and the BlackBerry® will be sent for recycling if you do want it repaired or returned to you. There is no charge for disposal.  

Once your payment is processed your BlackBerry® repairs will begin. You will be notified of any delays on your quotation via email. Almost all BlackBerry® smartphones are dispatched within 48 hours and more than half of those within 24 hours.

You will be able to track your delivery online.

If you chose to repair your BlackBerry® on your own:

Taking your BlackBerry® apart can be delicate and complicated, not to mention putting it back together correctly. Please take great care when opening your handset, damaged can be caused very easily.

Opening your BlackBerry® may VOID your WARRANTY.

View our BlackBerry Spare Parts Catalogue here

BlackBerry, SureType and related trademarks are owned by Research In Motion Limited and are registered in the United States and may be pending or registered in other countries. Neither Smartphone Direct Pty Ltd nor its repair, training or other services are endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited